Having a problem with a TUN?
Called EAN and they said it was a ECR Australasian problem. Checked
with the retailer's DC? Found your UBF needs to record the SVR? Relax,
just use the Australian Food Broker Directory 'Tradesmart' glossary and everything should make sense.
Tradesmart ©: The Australian Food Broker Directory
Glossary has been compiled to ensure that everyone in the trade knows
what the terms and acronyms mean. If you have a term that is in popular
usage and we've missed it then send an email to firstname.lastname@example.org
and we will include it in next year's directory.
Finally, remember the first
rule of good communication. It is not that you know what you're talking
about that matters, it's whether or not the other party does!
Consult the `Tradesmart' glossary and start communicating right away.
Australian Food Brokers Association, the peak industry body representing
food brokers in the Australian grocery market.
Australian Food and Grocery Council, the peak body representing manufacturers.
Australian New Zealand Food Authority, the joint Australian / New
Zealand body for food standards and safety. Reports to the Health
Minister in each country.
A shelf management program from Information Resourses, launched in
1988 and the first software program for Space Management in general
use in Australia's supermarket segment.
Australian Retailers Association, the peak body for retailers which,
covers all types of retail segments, including Supermarkets through
its food division.
Advance Shipping Note, the EDI document which suppliers / brokers
remit to retailers / wholesalers advising shipment details.
Category, also known as a department, the group name for particular
like items ranged within a store e.g. Confectionery Category, Laundry
Consumer Unit or Consumer Pack is the actual unit which is purchased
by the consumer, usually from a retail outlet, e.g. a jar of coffee,
a box of cereal. Some products have more than one level of consumer
unit. For example cigarettes are sold by the pack and also the sleeve
or carton, beer by the individual bottle or can, a six pack or even
a carton. In supermarkets, most consumer items are single items.
Co-op is a quaint term coined when retailers and suppliers jointly
share the cost of promotions. Nowadays, it is the amount of funds
committed to promoting one's products with retailers / wholesalers.
A method of supply where goods are received in a D.C. and sent straight
out instead of being held in stock. Cross-docked goods can be picked
in smaller order quantities with eventuall destination identification
details, and palletised to maximum efficiency.
Any goods which are classified as dangerous and require special storage
or transportation requirements. Includes items such as spirits, solvents,
aerosols, matches, lighters, easily combustible materials, chemicals
Distribution Centre, a large warehouse at which retailers / wholesalers
receive and store goods and from which loads are delivered to retail,
or other outlets.
A deal, or allowance, is an amount of money, or percentage value paid
for specific activity. e.g. an introductory deal may be paid on new
lines, a promotional deal used to reduce the price on promotion or
a special deal to quit stock that may be close to sell-by date.
The short name for EAN Australia which is the industry body responsible
for bar code symbology and numbering. Affiliated to the EAN worldwide
numbering policy organisation.
An electronic catalogue of products (and services) sitting on a large
database. Accessed by suppliers, brokers and retailers to exchange
and verify data.
Efficient Consumer Response. ECR is a philosophy with a number of
sub-components such as Efficient Assortment, Efficient Promotions.
Used as a management tool with K.P.I.s and subject to an annual tracking
study, which is used to benchmark industry performance.
Electronic Data Interchange, an exchange of data between parties on
a computer to computer basis.
Data sent from an EDI capable party's computer to another party (usually
from a retailer to a vendor) where the receiving party does not operate
EDI software. The retailer's software recognises the required method
Hazard Analysis at Critical Control Point is a system of identifying
hazards in the workplace and is a product processing audit system
with controls, designed to ensure that food establishments meet the
strictest levels of hygiene and food safety.
A container, usually cardboard or fibreboard used to hold consumer
items. May contain inners.
A space Management program used in the Pharmacy segment, with a large
customer base worldwide from the packaged goods segment.
Lead-time is the length of time taken from order placement by the
customer until goods arrive at their destination.
DATA SAFETY SHEETS
A document which is supplied to customers by a vendor when selling
to their customers. Documentation is kept on file by the receiving
warehouse and is valid for five years. Any changes in nature or particular
goods would require a new M.D.S.S to be completed.
Nielsen, or Nielsen Data is often used to describe statistics
complied by leading researcher
This is the specification of the good (cartons or shippers on the
pallet). The number of cartons to the layer multiplied by the number
of layers high identifiers how many total cartons are on the pallet.
Australian Pallets are unique standard compared to the rest of the
world. The main pallet providers are Loscam & Chep and a standard
wooden pallet is 1165 x 1165 x 150m and weighs 50kg.
Purchase Order/Purchase Order Acknowledgment. Standard documents used
in conducting business by EDI
Quick Response, a management term coined to develop the potential
of inventory reduction programs. QR teams work to maxamise information
flows, minimise inventories, and drastically reduce lead-time for
goods to reach destination.
This is the data available from actual sales of products through the
cash registers, therefore showing a true pressure of pull through
by consumers. Available initially for a panel of stores' Scan Sales
Data is becoming available in an increasing array of options and is
used for targeting specific areas as part of the micro-marketing trend.
Settlement discount, an optional allowance paid for receiving payment
other than on net terms.
The process of allocating products
to the available shelf space, a task now semi-automated by the use
of shelf management software.
An industry term used for the carton in which consumer units are delivered
to a warehouse or store. Some people refer to it as an outer.
A Space Management program from ACNielsen.
Symbol Verification Report, the report supplied by EAN Australia to
verify the bar code on consumer packs, inners and outer cartons will
successfully scan at a check-out register or a D.C. inwards goods
Terms are the collective assortment of allowances, discounts and rebates
provided for various, specific activities negotiated between a retailer
and supplier and broker.
The number of layers or height of a pallet of goods. Suppliers usually
have standard specifications or tie highs whilst some warehouses have
unique tie-high requirements due to design considerations.
Temporary Price Reduction, a price alteration notification based on
providing a case allowance for a period of time without altering the
Universal Buying Form, an initiative of the Australian Food Broker
Association Launched in 1995 to replace 171 retailers / wholesalers
buying forms. Now in the second generation with two forms the Universal
Price Change Form for all price change notifications and the Universal
Item Submission Form for new lines, pack changes and other notification.
A data base program which allows
users to create and maintain all the relevant data required by retailers
/ wholesalers. An initiative of the AFBA and developed by AFBA Software
developer dennis, keenan & associates. UBF Software also has an
optional UBF/EANnet Batch Data File Upload Module to create data files
suitable for sending data to EANnet.
Ullage is an allowance paid by suppliers to avoid replacing damaged
stock at the retail outlet level.
Vendor Managed Inventory, a method of trading where retailers allow
specific vendors to control levels of stock-on-hand when certain triggers
are reached. Usually only entered into after a trial period and only
with vendors who have the software capacity to manage the sales data
generated by this method.
An allowance paid to retailers and wholesalers as part of trading
terms, to specifically defray the costs of them holding stock.